Find quick answers to common questions about our services.
Activation Lock is a security feature designed to prevent anyone else from using your device if it's ever lost or stolen. It is automatically enabled when you turn on Find My on your device.
Yes. We only provide services to legal owners, such as cases where passwords are forgotten or second-hand devices are purchased where the previous owner cannot be reached.
In most cases, unlocking requires a factory reset, which will erase all data. We recommend backing up your data regularly. However, the device hardware remains untouched.
No. We use remote unlocking technology. You only need to provide the IMEI or Serial Number of your device.
Processing time depends on the lock type. iCloud removal usually takes 1-24 hours, while passcode removal can be instant with our guidance.
Usually, we only need the IMEI number (found on the SIM tray or by dialing *#06#) or the Serial Number of the device.
We have a 99% success rate. If we cannot unlock your device, we offer a full refund policy.
No. Our unlock is permanent. You can update iOS and restore the device without worrying about it being relocked.
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